Our client, OPMC, plays a critical role in protecting the public by investigating complaints of professional misconduct involving physicians and medical assistants. This Administrative Assistant position offers a unique opportunity to support important investigative work that directly impacts public safety. 

• Prepare and send medical record requests using the correct templates, patient details, treatment dates, and facility information
• Prepare Quality Assurance requests and ensure all required enclosures are included
• Draft and send complainant contact letters on schedule
• Prepare subpoenas, pull and scan files, and assist with the certification process
• Track all requests, follow up within required timeframes, and maintain documentation in electronic and physical files
• Schedule and support meetings, prepare agendas, meeting minutes, and memos
• Draft response letters for executives and communicate with external agencies
• Submit confidential data requests and ensure all required information is received
• Schedule investigative meetings both in person and remotely
• Update investigative requests in the iTrak electronic system
• Coordinate secure transfer of documentation to Medical Experts
• Manage incoming investigative calls, certified mail, scanning, documentation, and calendars
• Maintain tracking logs and update information on OPMC SharePoint

Minimum Qualifications

• Experience with Microsoft Office (Word, Excel, Access, Outlook, PowerPoint)
• Experience answering phone calls in a professional manner

Preferred Qualifications

• Excellent organizational skills and attention to detail
• Ability to juggle multiple tasks throughout the day
• Experience in a medical, legal, investigative, or regulatory setting is a plus

Benefits:

• Health Insurance
• Sick Time
• 401k

Location: 150 Broadway, Suite 355, Albany, NY 12204

Duration: approximately 2 years
Apply by deadline: 12/19/2025
Shift Days/Times: M-F 9:00 AM - 5:00 PM

Pay Range: $18.00 - $20.00 per hour (Depending on experience and qualifications)

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from HEPCO, Inc and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.hepcoinc.com/privacy/

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.