• Develop project plans and scope elements for software-related initiatives
• Maintain documentation of projects, systems, and operations
• Gather and document technical and business requirements
• Work closely with project managers and cross-functional teams
• Coordinate with implementation contractors to manage and validate program metrics
• Design and implement processes that improve compliance and data quality
• Conduct detailed data analyses to optimize program performance
• Develop requests for data, manage intake workflows, and implement quality improvement tools
• Support delivery of program milestones, reports, and team objectives

Must-Have Skills & Experience:

• 3+ years of experience as a Business Analyst
• Proficiency in requirements documentation and business process visualization
• Demonstrated skill in project management and solution-driven thinking
• Strong written and verbal communication skills
• High attention to detail and ability to manage multiple priorities
• Experience working independently in cross-functional teams
• Background in process improvement and data-driven decision making
• Proficiency with Salesforce is required

Preferred Skills:

• Experience with software project management
• Ability to translate business needs into actionable system requirements
• Familiarity with business process testing and mapping
• Experience using Microsoft Office, Teams, SharePoint, Asana, Oracle PeopleSoft

Education & Certifications:

• Bachelor’s degree (required)
• 2–4 years of project management experience, ideally in software or systems-focused roles

Benefits:

• Health Insurance
• Sick Time
• 401k

Pay Range: $30.00 - $38.00 per hour (Depending on experience and qualifications)

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.