We are seeking a highly motivated and detail-oriented Computer Support Specialist to assist with the day-to-day technology and data functions within the Bureau of EMS. The ideal candidate should be dependable, comfortable working autonomously and collaboratively as part of a team. As part of the Data and Informatics Unit, you will support critical systems for EMS data reporting, tracking, and project management.

• Monitor daily data reporting from ePCR (electronic Patient Care Report) software vendors and track the quality of submitted data, addressing any errors.
• Track and manage paper PCR requests and submissions from EMS Program Agencies, both monthly and for data entry.
• Regularly monitor Paper PCR Portal Utilization.
• Track and support various technology projects within the Data and Informatics Unit.
• Maintain agency and regional reporting through the PubPal (Drupal) survey, supporting the analysis of 911 and IFT (Inter-Facility Transport) capabilities across NYS.
• Track regional state data flow statistics, identifying gaps and potential data quality concerns.
• Assist in the tracking and testing of validation rules for the updated NYS Data Standard and monitor training related to its implementation.
• Occasionally assist with event setup and management for Bureau of EMS activities.

Minimum Qualifications:

• Strong working knowledge of Microsoft Office Suite (Word, Access, PowerPoint, Excel).
• Excellent organizational skills with the ability to work independently and collaboratively as part of a team.
• Prior experience working with electronic databases and handling multiple priorities and shifting deadlines.

Preferred Qualifications:

• Familiarity with the EMS system in New York State.
• Experience working with the NEMSIS (National Emergency Medical Services Information System) database.
• Previous experience within a New York State Department of Health or Emergency Management environment.

Benefits:

• Health Insurance
• Sick Time
• 401k

Location:
875 Central Avenue, Albany, NY

Duration: approximately 2 years
Apply by deadline: 2/20/2025
Shift Days/Times: M-F; 8am to 5pm

Pay Range: $2500 - $30.00 per hour (Depending on experience and qualifications)

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.