Join a respected state agency conducting impactful investigations with statewide reach.

• Participating in the investigation of administrative complaints and developing investigative plans
• Obtaining, reviewing, tracking, and documenting investigative materials in databases and software applications
• Preparing investigative summary reports
• Coordinating, researching, preparing, and proofreading responses related to Freedom of Information Law (FOIL) requests
• Coordinating, researching, preparing, and proofreading Executive Correspondence Unit (ECU) inquiries
• Coordinating and following up on subpoenas by gathering materials, conducting research, preparing documentation, and communicating with internal and external stakeholders
• Presenting investigations before internal investigative committees
• Conducting in-person and telephone interviews of complainants, witnesses, and subjects of investigation
• Handling phone communication with licensees, attorneys, complainants, facilities, or other stakeholders
• Drafting and proofreading correspondence to subjects, witnesses, complainants, facilities, or other relevant parties
• Coordinating, tracking, and responding to inquiries made through the Bureau Mail Log (BML)
• Preparing, tracking, and distributing outgoing and incoming mail
• Scheduling meetings and conferences; assisting with technology needs during meetings
• Scanning documents such as medical records, quality-assurance files, and others for electronic storage, proper filing, and distribution
• Other responsibilities as assigned by the supervisor

Minimum Qualifications:

• Proficiency in legal terminology or investigative techniques
• Proficiency with Microsoft Office Suite programs including Outlook, Word, Excel, Access, and PowerPoint
• Proficiency with web-based applications and databases
• Strong ability to manage multiple tasks, prioritize effectively, maintain organized files, and meet deadlines

Preferred Qualifications:

• Experience with the professional medical conduct process
• Experience with SharePoint

Benefits:

• Health Insurance
• Sick Time
• 401k

Location: 295 Main Street, Suite 300, Buffalo, NY 14203
Duration: approximately 2 years
Apply by deadline: 11/24/2025
Shift Days/Times: Monday-Friday  7.5 hours daily, 8:45 AM – 4:45 PM

Pay Range: $20.00 - $25.00 per hour (Depending on experience and qualifications)

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.