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Mobility Analyst

Charlotte, NC 28277

Posted: 02/28/2023 Industry: Aerospace/Defense Job Number: 23-00228

Job Description

Become an integral part of a diverse team while working as a mobility analyst for one of our elite DoD clients. 
  • Support the acquisition, deployment, management, and maintenance of all Enterprise mobile devices and their corresponding service plans and accessories.
  • Provide detailed, standard and customized reports for sector mobile device asset management and financial cost allocations.
Skills Required:
  • Customer service skills
  • Self-starter, proactively finds solutions and answers
  • Experience troubleshooting mobile phone activations/issues
  • Experience/Understanding working with Telecommunication Carriers Experience with iOS devices, Android devices, MIFI devices
  • Understanding of Apple DEP and Android Knox
  • Familiarity with Blackberry UEM and Apps (e.g., Blackberry Work)
  • Experience/Understanding working with Telecommunication Management Companies (TEM)
  • Process oriented: create, document, communicate and enforce cost saving, time saving, and efficient processes
  • Analytical: review reports, interpret and consolidate data for specific audiences and use to provide recommendations
  • Understanding of mobile plans, billing cycles, etc. 
Experience Required:
  • 8+ Years with HS 4+ Years with AA 2+ Years with BS
Education Required:
  • HS or Equivalent with corresponding experience as follows: 8+ Years with HS 4+ Years with AA 2+ Years with BS
  • Health Insurance
  • 401k
By clicking apply, you are opting in to receiving text/SMS communication with one of our recruiters.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.

Meet Your Recruiter

Thomas Lee

A member of the HEPCO team since 1992, Tom has over 25 years of experience in IT, Engineering and Telecom recruiting. As a recruiter he enjoys interacting with people from all walks of life and that every day is different. Outside of the office, Tom is an avid golfer and is skilled at repairing his golf clubs. 

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