Computer Support Specialist (On-site)
Job Description
We are seeking a Computer Support Specialist to support the Office of Aging and Long-Term Care.
This position will function as part of the Center for Data Architecture, Intelligence & Support (DAIS) and will assist with activities related to COVID-19 response efforts, data management, technical support, and staff training across health care facilities statewide.
- Assist with COVID-19 related activities in health care facilities throughout New York State
- Collect and manage datasets external to OALTC
- Run and maintain data pipelines that feed the OALTC Data Lake
- Perform data analysis and variance analysis to validate Hospital and Long-Term Care COVID-19 statistics
- Maintain and improve LTC contact databases used for ad hoc requests and daily operations
- Run and consolidate ad hoc reports to support survey follow-up activities
- Create and maintain data dictionaries and map existing databases
- Perform routine database maintenance as directed
- Research, create, and maintain documentation on data assets
- Serve as liaison with ITS to coordinate timely installation of software and hardware on employee devices
- Provide general computer support to staff
- Train DOH staff, providers, and consumers on data tools and best practices
- Support special assignments and projects as needed
Minimum Qualifications
- Well organized and detail oriented
- Ability to work independently and collaboratively in a team environment
- Excellent working knowledge of Microsoft Office, specifically Outlook, Access, Word, Excel, and SharePoint
Preferred Qualifications
- Bachelor’s degree
- Experience working in a fast-paced environment with the ability to manage multiple priorities
- Experience working with complex databases
- Experience communicating effectively with consumers, providers, and staff
- Experience creating and maintaining data dictionaries and mapping databases
- Experience with SQL, Python, R, or Tableau is a plus
Benefits:
- Health Insurance
- Sick Time
- 401k
Location: 875 Central Ave., Albany, NY 12206
Duration: approximately 2 years
Apply by deadline: 3/9/2026
Shift Days/Times: M-F: 9am - 5pm
Pay Range: $25.00 - $30.00 per hour (Depending on experience and qualifications)
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.
Meet Your Recruiter
Erika Dictado
Hey! I’m a recruiter specializing in engineering, IT, admin roles, and the aerospace & defense industries. I’m passionate about connecting people with the right opportunities and making the process smooth.
Professionals I work with often say I’m approachable, genuine, and committed to helping them every step of the way—whether it's editing their resume, preparing for interviews, or negotiating offers. My goal is to ensure every candidate feels supported and gets the best possible fit.
Outside of work, I love reading, watching films, working out without a set routine, and browsing Pinterest.