Search Jobs

• Screen requests for appeals in accordance with the Federal No Surprise Act.
• Screen requests for External Appeal in accordance with Insurance Law, regulations, and established protocols.
• Act as a liaison using written and verbal communication for administrative processes with consumers and representatives of financial entities.
• Keep electronic case files updated, complete, and organized.
• Research, process, and resolve consumer and provider complaints.

• Excellent writing and communication abilities are preferred.
• Self-starter, outgoing, and team oriented.
• Strong attention to detail and organizational skills are a must.
• Ability to understand legal mandates.
• Ability to work effectively and professionally with higher-level management staff.
• Computer proficiency in Microsoft Office Suite, including Outlook, Word, Excel, etc., is mandatory.
• Reliability and consistent attendance is critical.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from HEPCO, Inc and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.hepcoinc.com/privacy/

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.