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Procurement Rep IV (On-site)

Charlotte, NC 28277

Posted: 02/16/2026 Industry: Aerospace/Defense Job Number: 26-00071

Job Description

We are seeking a Procurement Representative IV to support a leading organization in a fast-paced procurement environment. This role is ideal for a highly organized professional who excels at managing a high volume of inquiries with professionalism and efficiency.

The candidate will be responsible for efficiently managing and resolving a high volume of helpdesk inquiries via email and phone. 

  • Process and respond to helpdesk emails and phone calls in a timely and professional manner
  • Troubleshoot and respond to suppliers with solutions to their inquiries
  • Manage and maintain accurate records of helpdesk interactions
  • Provide exceptional customer service and ensure a positive experience for all users
  • Prioritize tasks effectively while managing multiple responsibilities

Skills Required

  • Strong communication and interpersonal skills
  • Basic technical knowledge and problem-solving skills
  • Ability to work independently in a fast-paced environment
  • Excellent organizational and time management skills
  • Previous experience with the Ivalua Source-to-Pay platform
  • 3+ years of experience with a High School Diploma
    or 1+ year of experience with an Associate’s Degree

Skills Preferred

  • Experience supporting procurement or supplier-facing systems
  • Experience in a procurement or supply chain environment

Benefits:

  • Health Insurance
  • 401k

 

Pay Range: $30.00 - $34.00 per hour (Depending on experience and qualifications)

 

 

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from HEPCO, Inc and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.hepcoinc.com/privacy/

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.

Meet Your Recruiter

Tom Lee
Senior Vice President of Recruiting and IT Operations

Mr. Lee has over 30 years of experience in the service and retail industries with extensive backgrounds in management, sales, recruiting and training. He is currently a senior member of our recruiting staff serving multiple industries, with a specific focus on personnel with engineering backgrounds. He joined HEPCO in 1992.

As a recruiter he enjoys interacting with people from all walks of life and that every day is different. Outside of the office, Tom is an avid golfer and is skilled at repairing his golf clubs.  

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