Ready to lead a high-impact production team and drive operational excellence in a fast-growing environment? This direct-hire opportunity puts you at the center of daily operations, strategy, and performance.

The Manager of Production Operations reports to the Director of Operations and is responsible for overseeing all aspects of printing and production in a high-volume operations environment. This role manages Operations Supervisors across multiple shifts, ensuring productivity, quality, and both client and employee satisfaction. The Manager plays a key role in turning strategic goals into day-to-day execution, driving operational excellence, and fostering a culture centered on service and teamwork.

• Develop and implement strategies that enhance productivity, efficiency, and quality (PEQ).
• Manage departmental expenses, including commodities, labor, and discretionary spending.
• Create and execute capacity plans to support client commitments and meet or exceed service level agreements (SLAs).
• Establish, communicate, and continually refine department and individual KPIs.
• Demonstrate technical expertise in print equipment, relevant technologies, and product mix to maximize machine utilization and uptime.
• Provide performance feedback and support talent development through regular coaching.
• Promote company values, vision, and quality standards while maintaining a strong commitment to operational excellence.

Qualifications

• Associate or bachelor's degree in Business Management or related field preferred; equivalent experience considered.
• 3–5 years of management experience in a fast-paced environment, including 1–2 years in print/mail, production, or manufacturing.
• Flexibility to work non-standard hours during peak periods or when handling critical client or facility events, including weekends or holidays.
• Strong leadership presence and self-starter mindset with the ability to motivate teams in a dynamic, high-pressure environment.
• Proven experience improving workflows, achieving KPIs, and developing high-performing teams.
• Strong organizational abilities with the capacity to manage multiple priorities and meet tight deadlines.
• Working knowledge of Microsoft Office, especially Excel (pivot tables, advanced formulas, linking files, charts/graphs).

Schedule
Mid-Shift Manager: Monday–Friday, 12:00 PM – 8:00 PM (flexibility required during training and peak production times).

Compensation

• Salary range: $70,000–$75,000 annually, based on experience, skills, and education.
• 10% shift differential.
• Eligible for annual bonus.

Benefits:

• Financial program resources
• 401(k)
• Spending and savings accounts
• Life and AD&D
• Commuter benefits
• Health insurance
• PTO

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.