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We are actively seeking a Production Supervisor for a direct-hire opportunity with our client in South Windsor, CT. This is a visible leadership role with strong growth potential within a fast-paced production environment supporting the Financial Services industry.

As the Production Supervisor, you will be responsible for overseeing daily production floor operations, ensuring Service Level Agreements are met in the most cost-efficient manner. You will lead production teams, prioritize client mailings, coordinate resources across departments, and drive continuous improvement while maintaining high quality and safety standards.

Key Responsibilities:

• Supervise and lead 15–25 employees, including permanent and temporary staff
• Ensure all production jobs are prioritized, signed off, and completed accurately and on time
• Manage labor allocation, staffing levels, and cross-training to optimize efficiency and reduce costs
• Oversee mail production equipment including bindery, insertion, and postal sorting systems
• Coordinate with supporting departments (Print, Forms, Inkjet, Scheduling, Warehouse) to meet or exceed SLAs
• Track must-mail and hot jobs to ensure deadlines are consistently met
• Ensure proper technical, quality, and ISO training for all operators
• Maintain safety compliance and enforce all safety standards
• Work with warehouse staff to ensure materials availability and accurate inventory counts
• Collaborate with outside vendors for sorting and labor forecasting needs
• Mentor and develop staff, conduct performance reviews, and support career growth

Qualifications:

• High school diploma or equivalent
• 3–5 years of experience in a warehouse or production environment
• 3–5 years of supervisory or leadership experience
• Ability to work a flexible schedule, including overtime and occasional weekends
• Strong interpersonal skills with the ability to lead diverse teams
• Excellent time management and ability to perform in a fast-paced environment
• Proficiency with Windows, Outlook, Excel, and Word
• High attention to detail with strong follow-up abilities

Compensation

• Salary range: $65,000 to $75,000 annually  (Depending on experience and qualifications)
• Bonus eligible

Work Schedule
Second Shift: Monday through Friday, 4:00 PM to 12:00 AM

Benefits:

• Financial program resources
• 401(k)
• Spending and savings accounts
• Life and AD&D
• Commuter benefits
• Health insurance
• PTO

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.