Project Coordinator (Implementation Specialist)
Rockville, MD 20850 US
Job Description
- Performs a variety of activities in support of customer application capture and processing for energy efficiency programs and management of the customer hotline.
- Oversee the multiple, layered aspects of verifying applications for accuracy and compliance.
- Verifying measure-level specifications against program requirements.
- Data entry and managing multiple projects toward completing energy savings projects.
- Delivering outstanding customer service whereby participants are well-served and annual Program energy saving goals are met.
- Provides insights on how to improve program design and processing for better overall delivery and value.
- Understands and communicates changes in volume trends to help offset potential delays.
- Excellent data entry and typing skills.
- Direct project or territory responsibilities for independently progressing projects to Approval and Payment milestones
- Data entry of all project details and notes, contact / information updates, task entries, etc.
- Support customers in understanding, completing and submitting required project paperwork
- Strong excel capabilities for understanding and working with excel workbooks and workbook importing
- Demonstrated proficiency in Microsoft Office suite including Excel, Word, Outlook, and PowerPoint
- High School diploma, or equivalent experience/combined education, with additional specialized training in specific aspects of job functions and/or demonstrated ability to perform assigned tasks.
- 3 Years of experience.
Benefits:
- Health Insurance
- 401k
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.
Meet Your Recruiter

Joyce Austria
Joining HEPCO in March 2021, Joyce has four years of experience in IT, engineering, healthcare, manufacturing and life sciences recruiting. Joyce’s favorite part about her job is helping people land their dream jobs and hearing about their first day on the job. Joyce dreams about living by the ocean and meeting new people through her travels.